Frequently Asked Questions
Where do I get consents and forms (records authorization release form)?
You can log onto your patient portal account and view and electronically sign forms at https://
There are also several forms that can be downloaded below:
Where do I pay my bill for services?
You may pay your bill via check, debit card or credit card online at https://www.securebillpay.net/SerenityHeart. You may also mail a check to the address on your billing statement. Payment plans can be set up online. For questions regarding your statement, please contact our business office at (410) 921-0118.
How Do I make an appointment?
You can complete the short form on this website or give our office a call at 410-921-0118.
Do you offer Psychotherapy services?
We do not offer Psychotherapy services at this time, but I will be glad to provide you with information on how to find a Psychotherapist and what type of Psychotherapy you may benefit from.
What do I do in case of a mental health emergency?
Please go to your nearest emergency room.
You can also call the following numbers:
- Maryland Crisis Hotline: 1-800-422-0009 (24-hour crisis intervention and supportive counseling for various issues)
- 988 Suicide & Crisis Lifeline: Call 9-8-8 to talk and connect with services
- National Suicide Prevention Lifeline: 1-800-273-8255
Do you offer telehealth or in-person visits?
At this time we only offer telehealth visits via a HIPPA compliant platform.